4Tenets Consulting, LLC
Email: jsakai@fourtenets.com
Mr. Sakai is a Maryland-registered professional engineer and has over 15 years of experience managing large public sector organizations. Prior to
founding 4Tenets Consulting, he held leadership positions in state and local government, including eight years as the director of a state agency
responsible for water-related regulatory compliance programs, five years as the director of a large regional water and wastewater utility, and three years as the technical director of Baltimore’s CitiStat Office, a nationally recognized performance management program. He has over 30 years of engineering, management and budgeting experience and has extensive expertise in environmental permitting and compliance, water & wastewater operations, infrastructure planning, affordability and performance measurement.
Jay Sakai, Principal
4Tenets Consulting LLC (4TC) is a Baltimore-based engineering and management consulting firm that specializes in helping public sector organizations improve their operations. 4TC’s consultants have unmatched expertise working for and with organizations across the spectrum of the public sector, including state agencies, municipal government, and regional water & wastewater authorities. Our firm understands the special challenges that public utilities and government agencies face and the unique environment that they operate in. These challenges require innovative solutions that are tailored to the needs of public sector organizations and an understanding of the culture, people and processes that govern how they operate. 4TC is focused on delivering solutions that will help public institutions improve the way that they do business and deliver better service to their customers.
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4Tenets Consulting, LLC.
What are the “4 Tenets”?
The 4 Tenets refers to a set of basic principles that were the foundation of a model of data-driven, high performance governance – called PerformanceStat - that was pioneered by Baltimore Mayor Martin O’Malley in the early 2000’s. The 4 Tenets of PerformanceStat are:
- Accurate, timely Intelligence, shared by all.
- Effective tactics & strategies.
- Rapid deployment of resources.
- Relentless follow-up and assessment.
Accurate and timely intelligence means you measure what you do, not how you do it, and make that information readily accessible to everyone who can add value or insight into the business process. Metrics are the key to good decision-making, and in a world of competing priorities, limited resources, and a inertia, what is measured is, ultimately, what gets done.
Developing effective tactics and strategies means using that intelligence to find new ways to deploy limited resources and to constantly drive innovative thinking. Creating an environment that rewards managers for “thinking out of the box” and using data to both guide decisions and assess results is the hallmark of an effective enterprise.
Rapid deployment of resources speaks to the need to have managers think tactically and recognize new trends and challenges as they occur, not months or years later. This tenet recognizes that, in government, perfection is often the enemy of progress and the timid, untimely response lets small problems escalate into larger ones.
Relentless follow-up and assessment recognizes that while people working government may not oppose progress, but they prefer inertia. High performing government requires a relentless focus and attention to details, continuous oversite, and constant reinforcement.
At 4TC, we recognize that the public sector has own unique set of systems, policies, procedures and operates under a unique management paradigm. We believe that the application of data-driven approaches to operational decision-making can transform public institutions into efficient, effective entities that can rapidly adapt to changing conditions in order to provide responsive, customer- centric service.
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Our History
Founder/ Principal
Our Firm
Street Address
3600 Clipper Mill Road, Suite 201
Baltimore, Maryland 21211
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4Tenets Consulting was founded in early 2015 to fill a market need for specialized engineering and management consulting that is focused on the unique needs of public utilities and government agencies. 4TC’s principal and founder, Jay Sakai, is a professional engineer with over 30 years of public sector management experience. He has held leadership positions within state and municipal government and at a large regional water & wastewater utility, and has long recognized that public sector organizations need new approaches to management to ensure that they can be effective in the face of aging infrastructure, an aging workforce, fiscal challenges, and an increasingly complex regulatory environment.